COVID-19 Updates

The following programs have been made available for workers in Victoria who are unable to access other forms of Victorian Government and Commonwealth Government income support:

Support for job seekers The Victorian Government has established the Working for Victoria initiative to help jobseekers find new opportunities. Temporary migrants who have Australian working rights are eligible and encouraged to register. For further information or to register, please visit https://www.vic.gov.au/workingforvictoria. The Migrant Workers Centre can also assist to address problems encountered at workplaces and provide advice on migrant workers’ rights and available supports. The Migrant Workers Centre is staffed from 9am to 5pm, Monday to Friday and can be contacted by 03 9659 3516.

Extreme Hardship Support Program

The Extreme Hardship Support program is providing emergency financial assistance, information and referrals to people who cannot access Commonwealth income support or the International Student Emergency Relief Fund. It assists the most vulnerable temporary and provisional visa holders, including undocumented migrants, who have no or very limited savings, income and community support. People experiencing financial hardship can apply via the Red Cross website. More information is available at: https://www.dhhs.vic.gov.au/financial-support-coronavirus-covid-19#extreme-hardship-support-program.

Support for international students

The Victorian Government has announced a $45 million International Student Emergency Relief Fund for international students facing financial hardship because of coronavirus. For more information, please visit Study Melbourne’s website: https://www.studymelbourne.vic.gov.au/help-and-support/support-for-students-coronavirus/international-student-emergency-relief-fund

Coronavirus (COVID-19) rent relief grant

We have also worked to ensure that renters in Victoria, including students and temporary visa holders, are able to maintain safe, secure and stable accommodation. This includes rules that protect renters from eviction as a result of financial hardship and a one-off rental relief payment for eligible households. There are no citizenship or permanent residency requirements for applicants. For more information about the relief fund and other dedicated support, please visit: https://www.housing.vic.gov.au/help-renting/rentrelief.

Emergency Relief Packages, Test Isolation Payments, Pandemic Leave Disaster payment

Community members in self isolation or quarantine without family or networks can access free Emergency Relief Packages. Further support is also available to people who are unable to work or care for themselves while they wait for a test result, or isolate or quarantine through Test Isolation Payments and the Pandemic Leave Disaster payment. Enquiries about eligibility for a package or access to the payments can be directed to the Victorian Government’s coronavirus (COVID-19) hotline on 1800 675 398.

Support for COVID medical advice or treatment

For all people in Victoria who need to seek medical advice or treatment for symptoms of coronavirus (COVID-19) and do not have adequate insurance coverage, Victorian hospitals will waive the costs of treatment. These arrangements have been put in place to ensure that everyone can access Victoria’s healthcare system, including visitors, international students or temporary visa holders who fall ill in Australia and are not eligible for Medicare. This is in addition to the $59.4 million Mental Health and Wellbeing Response package, which will ensure that people, including temporary and provisional visa holders, can access critical mental health services. For details of this new arrangement, please visit www.dhhs.vic.gov.au.

There are a number of other government and non-government supports available including food relief, housing, healthcare and cash support. The Australian Red Cross website has information on the wide range of supports available to temporary residents. More information is available at: https://www.redcross.org.au/get-help/help-for-migrants-in-transition.

The Live in Melbourne website also provides a helpful summary of the types of support available from the Victorian Government: https://liveinmelbourne.vic.gov.au/news-events/news/2020/government-assistance-for-temporary-and-provisional-visa-holders-coronavirus-covid-19.